Gradebook - troubleshooting

This entry relates to the Gradebook.


Why can't students see their quiz results?

Quiz results visibility settings are controlled within the settings of the quiz, not in the gradebook. For information on how to change these settings go to Create a quiz – scroll down to Review options for further information.

My settings are correct, but students can't see their grades in the Gradebook

On rare occasions, there is a bug where things that should be visible in the Gradebook stay hidden. To fix this:

  1. Hide and show the activity half a dozen times.
  2. View the Gradebook as a student to see if the problem is still there.
  3. If the problem persists, try again.

If you have repeated these steps a few times and find that the bug is still occurring, please contact your eLearning support team.

Why can't I enter grades into FLO?

There are two main reasons why this might be the case:

If you don't think either of these reasons are the cause of the problem, please contact your eLearning support team.

Why is my marking guide not calculating grades properly?

Your marking guide may not be calculating grades properly because it scales the lowest grade to 0. So if you scale your marks from 1-10, it will recalculate '1' to 0. 

To solve this problem you must use a scale that starts at 0. 

Why is this grade wrong? Can I see what has happened to this grade in the past?

The Gradebook keeps a Grade history of all changes made to grades. Grade history shows staff when a grade was entered, what the grade was, and who entered it. It can be used to help determine if someone made an error when marking (eg if someone has accidentally marked the wrong student). To access the grade history:

  1. Go into the Gradebook and click on the View tab

  2. Click on the Grade history link
    The grade history link is highlighted

  3. The Grade history tab allows you generate a report using the following filters:
        - Select users (the student)
        - Grade item (assessment activity)
        - Grader (academic)
        - Dates

    You can use any or all of these filters as you choose.

  4. When you are happy with your filters, click on the Submit button

  5. After you click submit, scroll down to see the grade history with the specifications you have selected

    students' grade history

    Click here to see a larger version of the image 

How do I set a non-graded pass, or a different scale?

Scales are used to rate students' performance on a non-numerical basis. The most commonly used scale in FLO is the Non-graded pass scale, which can either be applied to an activity or to a whole topic.

You can also create your own scale, to assist in marking an activity. If you wish to create your own scale, contact your Local eLearning Team for support.

To apply a scale to an activity:

  1. Edit the settings of the activity you wish to have a non-graded pass
  2. Open the Grade section.
  3. Change the Type to Scale (1)
  4. The Scale will become editable. Change it to 'Non-graded pass', or a scale of your choosing. (2)
The first setting is the 'type'.  'Scale' is below.
To apply a non-grade pass to a topic total:

  1. Open the gradebook and go to the Setup tab.
  2. Click the Edit link to the right of the topic total
  3. Change the Type to Scale (1)
  4. The Scale will become editable. Change it to 'Non-graded pass'. (2)

Why are some grades highlighted yellow in Gradebook?

When grades have been manually entered into the Gradebook, the cell will change colour to indicate that the grade has been overridden. 

Grades should only be entered directly in Gradebook in exceptional circumstances as doing this permanently overrides what is entered in an assessed activity. 

There are two ways in Gradebook to remove overrides from grade items:

» How-to glossary