Saturday, 25 June 2022, 8:17 AM
Site: Flinders Learning Online
Topic: FLO Staff Support (FLO_Staff_Support)
Glossary: How-to glossary
ASSIGNMENT

Gradebook - mark in FLO using a rubric (assignments and forums)

gradebook icon

This entry relates to the Gradebook.

If you set up a rubric (an advanced grading feedback form) when you created an assignment or forum, you can mark online in FLO.

 


Mark an assignment using an online rubric

  1. Open the assignment. On the Grading summary page, either:
    • click the View all submissions button and then click the Grade button for a particular student; or
    • click the Grade button to grade the first student in the list of submissions

  2. The rubric will appear on the right side of the page in the Grade section
    Rubric in the grade section

    To enlarge the rubric:

    Option 1

    Click the Zoom in/out of region icon (in the grade section)

    zoom in out of region

    Option 2

    Click the Collapse review panel button (bottom right of page)

    Collapse review panel button

    Click the Restore default layout (middle) button after you have finished marking

     

  3. Click on the relevant performance standard for each criterion, they will appear in green

    rubric description

  4. Click in the text box at the end of the criterion to type any comments

    rubric - insert comment

  5. Save your changes
Warning: Feedback comments will NOT be saved unless all the other fields have valid entries.

 



Mark a forum using an online rubric

  1. Open the forum and click the Grade users button
    Grade users button

  2. To search for a particular student to mark, click the magnifying glass icon in the top right corner of the grading area, or use the arrow buttons to move through students sequentially
    Find students to mark

  3. The rubric will appear in the grading area on the right 
    Forum feedback form

  4. Select the relevant performance standard option for each criterion (the default option is Not set) and include any comments in the Additional feedback text box
    Select standard and provide feedback

  5. Click the Save button (top right of screen) to save the grades
    Save and close buttons
    Note:
    The Close button returns you to the forum activity

Gradebook - mark in FLO using a rubric, marking guide or checklist (assignments and forums)

gradebook icon

This entry relates to the Gradebook.

If you set up a marking guide, rubric or checklist (an advanced grading feedback form) when you created an assignment or forum, you can mark using the feedback form online in FLO.

See also Annotate (mark) student assignments in FLO (online) for how to mark student submissions using online annotation tools.

Good practice guides and tip sheets

Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to assessment-related resources are provided below. 

Rubrics and marking guides in FLO | Constructive alignment in FLO | Designing holistic rubrics | Negotiated assessment

 

Gradebook - set up a feedback template for offline or online marking (assignments and forums)

gradebook icon

This entry relates to the Gradebook.

Marking guides (or rubrics, checklists, feedback forms) address the assessment criteria and standards of performance. The topic coordinator may provide a marking guide in an assignment or forum.

When marking an assignment, you can use either an offline or online marking guide. When marking a forum, you can use one of the online marking guides.

Offline marking options

Online marking options

Good practice guides and tip sheets

Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to assessment-related resources are provided below. 

Inspirational and engaged teaching | Rubrics | Rubrics and marking guides in FLO

 


Set up an assignment for offline marking using a feedback template

Uploading a feedback template (usually a Word document) will allow you (later, during the marking process) to download a zip folder containing a copy of the marking guide for each student with the correct naming convention to be uploaded back into the assignment. FLO refers to these as feedback files. You will then be able to complete the feedback file (marking guide/rubric etc) for each student, zip up all feedback files and return to FLO in a one-step process.

  1. Create an assignment (Turn editing on > Add an activity or resource > Assignment)

  2. On the settings page, look for the Feedback template option (under Feedback types)

  3. Click Add to upload a file, and select the file on your computer. Alternatively, you can drag the file from your computer onto the file upload box

    assignment - feedback template dropbox

  4. Click Save and display

 


Set up an assignment/forum for online marking using advanced grading

First, you need to decide which advanced grading method best suits your needs – a marking guide, rubric or checklist (see examples below). You can experiment with all of them, but once you have set up one type you will lose the settings you created if you switch to another type (ie you will have to build the new one from scratch).

Please note: The Checklist advanced grading method for marking forums is currently disabled.

Set up – all options (marking guide / rubric / checklist)

In an assignment

  1. Create an assignment (Turn editing on > Add an activity or resource > Assignment)

  2. Open the Grade settings section,

  3. Choose ChecklistMarking guide or Rubric from the Grading method menu 

  4. Click Save and display

  5. Click the cog in the top-right corner of the screen, and select Advanced grading

  6. On the Advanced grading page, select Define a new grading form from scratch
    define new grading form

In a forum

  1. Create a forum (Turn editing on > Add an activity or resource > Assignment)

  2. Open the Whole forum grading section

  3. Choose point or scale from the Grade menu

  4. Choose Checklist, Marking guide or Rubric from the Grading method menu

  5. Click Save and display

  6. Click the cog in the top-right corner of the screen, and select Advanced grading

  7. Select Define a new grading form from scratch
    define new grading form




Marking guide example

A marking guide allows for a comment and score against each criterion. The score is determined based on marker discretion, out of a maximum score for each criterion. You can also set up frequently used comments. Build a marking guide

demonstration

 


Rubric example

A rubric allows for a number of performance standards, a score and a comment for each criterion. The score is prescribed based on the performance standard reached. Build a rubric

rubric example

 


Checklist example

A checklist allows for a series of items (ie criterion) and point values for each. The maximum value of the checklist is equal to the sum of all items. Students are awarded either all or no points for each item. Build a checklist

Checklist example

Gradebook - view grades or submissions of students who no longer have access

Grades iconThis entry relates to the Gradebook.

By default, students who lose access to a topic do not appear in the gradebook, assignment or quiz, to focus attention on current students. However, on some occasions it is necessary to review their work.



Gradebook

  1. Go to the Gradebook Setup tab, and select Preferences: Grader report.


  2. Scroll down to the General section. Change Show only active enrolments to No




Assignment

  1. View the submissions for an assignment.

  2. Scroll down to the options section underneath the submissions. Untick the box titled Show only active enrolments




Quiz

  1. View the list of attempts in the quiz

  2. In the section What to include in the report (at the top of the page), change Attempts from to all users who have attempted the quiz


  3. Click on the Show report button

ATTENDANCE

Attendance - main entry

Whether you are starting from scratch or working with an attendance activity already created, using the attendance activity in a topic ideally consists of 5 stages, in a looped process.

1. Plan  |  2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support 
Attendance icon Monitoring attendance in class is a measure of student engagement. It also allows students to take responsibility for their own learning. This is an active teaching strategy and can also contribute to learning analytics for the students in the topic.


1. Plan

The attendance activity in FLO allows a member of the teaching staff to take attendance during class, or for students to record their own attendance. The topic coordinator can create multiple sessions and can mark the attendance status as 'Present', 'Absent', 'Late' or 'Excused', or modify statuses to suit their needs. Reports are available for the entire class or individual students.

2. Build

You have planned your attendance activity. Now you are ready to set up your attendance activity. 


Step 1: Create an attendance activity

    1. Click Turn Edit On button
      Turn editing on

    2. Click Add an activity or resource to open the activity chooser

      Add an activity or resource link

    3. Click the Attendance icon

      Attendance radio option

    4. Name the attendance sheet (eg Tutorial Attendance)

      Attendance Name

    5. Assign a grade type other than None to create an entry for this activity in the Gradebook. You are advised to select Point, not Scale, for the grade type. If you wish to use Scale, select Point as the grading method until all attendances are marked (ie all data is in the Gradebook), then change the grading type to Scale. Keep the grades hidden until you change to Scale (close the eye for this activity in the Gradebook), then release the grades. Students will still be able to view their attendance during the topic 
      Attendance Grade setting
    6. To mark attendance for a group of tutorials, under Group mode select Visible groups. Under Grouping, select the appropriate option. If your topic has scheduled tutorials in the timetable, you should see an option starting with the topic code and ending with 'Tutorial' (for example, NURS1003_2018_NS1_Tutorial)
      Attendance common module settings

    7. Click Save and display 


    Step 2: Add session(s)
    1. Click the Add session tab
      Add session tab
    2. There are two types of sessions: All students and Group of students. Ability to add different types depends on activity group mode (refer to step 6 under 'Create an attendance activity')
      • In group mode "No groups" you can add only All students sessions.
      • In group mode "Visible groups" you can add All students and Group of students sessions.
      • In group mode "Separate groups" you can add only Group of students sessions. 

      Note: If you want to link the sessions to the Student Management groups (for example, Tutorial or Practical), add your sessions using Group of students. This will also keep the list of students within the groups updated via the integration.

      Click and hold the Ctrl key to select multiple groups.

    3. Fill in details about the session you wish to record attendance for
      Add session section

    4. To create a repeating series of sessions (eg weekly tutorials), open the Multiple sessions section, and tick 'Repeat the session above as follows'. Select the day the specific session repeats on (if a tutorial session this will most likely be one day per week), frequency (Repeat every) (again, if a tutorial session this will most likely be one day per week), and session end date (Repeat until):
            
      Multiple sessions

    5. Click Add

    6. Repeat steps 1 to 5 to add sessions if required 


    Step 3: Set up grade acronym, description and points

    By default, the status descriptions are Present, Excused, Late, Absent and the allocated points are 2, 1, 1, 0 respectively.

    1. Click the Status set tab
      Status set tab
    2. To update an existing text/value, select the text box and enter a new text/value

    3. To set up a new status, fill in the line starting with an * and click the Add button

    4. Click Update


    3. Test

    Once you have set up the Attendance activity, ask your local eLearning support team to check it for you (especially if this is the first time you have set up this activity).


    4. Administer

    To administer your attendance activity, you can use a variety of functions (listed below). 


    Mark attendance for my topic
    1. Enter the Attendance activity

    2. Make sure the Sessions tab is selected
      Sessions tab

    3. To mark attendance by group (for example Tutorial group), select the dropdown list under Sessions

      Filter by group

    4. Click the Take attendance icon next to mark the session

      Mark attendance icon

    5. Give each student a mark:

      P (present) - worth 2 points
      E (excused) - worth 1 point
      L (late) - worth 1 point
      A (absent) - worth 0 point.


      You can also enter remarks for each.  These grades will be available in the gradebook.


      If the activity is set to 'visible', students will be able to view their status and any remarks

      Marking attendance

    6. Click Save attendance
    Note: If you want Scale to be the Grade type setting, make sure that Point is selected as the grading method until all attendances are marked (ie all data is in the Gradebook), then change the grading type to Scale. Keep the grades hidden (close the eye for this activity in the Gradebook) until you change to Scale, then release the grades. Students will still be able to view their attendance record as the topic progresses.

    Change a student's attendance record
    In the attendance activity, click the Sessions tab
    Sessions tab

    1. Locate the session you wish to alter, and click the green Change attendance icon.
      Change attendance icon

    2. Update the attendance record and click Save attendance


    Edit sessions
    In the attendance activity, click the Sessions tab
    Sessions tab

    1. To edit a session, click the Edit session icon
      Edit session icon

    2. To delete a session, click the Delete session icon
      Delete session icon

      5. Review

      How did your attendance activity go? Would you set up the activity differently next time? Talk to your colleagues and/or your local eLearning support team to get ideas for improvement.


        Training and support

        Troubleshooting

      Training/Support

      Contact your college eLearning support team

      You may have one of the following issues:


      Attendance - student self-recording

      1. Plan  |  2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support 

      Attendance icon This entry relates to the Attendance activity.

      Once you have created an Attendance activity, you can create a session(s) where students record their attendance (self-record). You can check their attendance after the session and adjust it if you need to.



      Set up grade acronym, description, points and options specific to student self-recording attendance

      By default, the status descriptions are Present, Excused, Late, Absent and the allocated points are 2, 1, 1, 0 respectively. 

      1. Click the Status set tab 
        Status set tab
          
      2. To update an existing text/value, select the text box and enter a new text/value

      3. To set up a new status, fill in the line starting with an * and click the Add button

      4. Two options are specific to student self-recording of attendance:
        • Available for students (minutes) – Enter the number of minutes after the session starts that this status is available. If empty, this status will always be available, If set to 0 it will always be hidden to students. Refer to the screenshot below for an example of how to restrict the first 10 minutes of the session for students to mark their attendance as Present 
          Setting available for students (minutes)

        • Automatically set when not marked – In a session's setting, if automatic marking has been set to 'Set unmarked at end of session', the selected status takes effect if a student has not marked their own attendance. Refer to screenshot below for an example where students are marked as Absent if they have not marked their own attendance.
          Setting for automatically set when not marked

      5. Click Update 



      Add session(s)

      1. Click the Add session tab 
        Add session tab

      2. There are two types of sessions: All students and Group of students. Ability to add different types depends on activity group mode (refer to step 6 under Create an attendance activity)
        • In group mode "No groups" you can add only All students sessions.
        • In group mode "Visible groups" you can add All students and Group of students sessions.
        • In group mode "Separate groups" you can add only Group of students sessions. 
        • * If you want to link the sessions to the Student Management groups (for example, Tutorial or Practical), add your sessions using Group of students. This will also keep the list of students within the groups updated via the integration.

          Click and hold the Ctrl key to select multiple groups.

        • Fill in details about the session you wish to record attendance for
        Add session details


        Create repeating sessions

        If you wish to create a repeating series of sessions (eg weekly tutorials), open the Multiple sessions tab, and tick 'Repeat the session above as follows'. Select the day the specific session repeats on (if a tutorial session this will most likely be one day per week), frequency (Repeat every) and session end date (Repeat until)
               
        Multiple sessions


        Student self-recording options

        1. To allow students to record their attendance, go to the Student recording section

        2. Tick Allow students to record own attendance

        3. Under Automatic marking, choose one of the following options
          • Disabled – Students will need to access the Attendance activity and mark themselves as Present
          • Yes – Students will be automatically marked depending on their first access to the topic
          • Set unmarked at end of session – Any students who have not marked their attendance will be set to the unmarked status selected. (Note: For this option, the unmarked status needs to be set first before you can add the session(s))  

        4. Under Student password, you can enter a custom password or tick Random password for the system to automatically create a random password. There is also the option Include QR code which displays a QR code containing a URL that students can scan with a mobile device to take them directly to the page where they record their attendance (see instructions below – this happens just before or during class time)

        5. Click Show more... to see more options

        6. Under Require network address, you can restrict attendance recording to particular subnets by specifying a comma-separated list of partial or full IP addresses. Untick this option if it is not relevant

        7. Under Prevent students sharing IP address, select Yes to prevent students from using the same device to take attendance for other students

        8. Click Add

        9. Add session(s) for other groups of students if required   



        Managing attendance


        Sessions with QR code enabled and password protected 

        For sessions where Automatic marking has been set to either Disabled or Set unmarked at end of session, the Include QR code option is ticked, and a password has been entered manually or randomly generated, you can display a QR code containing a URL that students can scan with a mobile device. 

        To display the QR code:

        1. Select the Sessions tab
          Sessions tab

        2. The list displays sessions in the current week by default. To see all sessions, click the All button
          See all sessions

        3. Click the key icon next to the session
          View password icon

        4. Click Show QR code
          Show QR code

        QR code

        Note: The QR code is unique and specific for each session. When students scan the QR code with their mobile device, it takes them directly to the page where they record their attendance, and fills in the password for them too. They only need to select the status 'Present' and record their attendance. 

        To view attendance:

        1. Click the green icon next to the session
          View attendance list

        2. In this case, the remarks contain the text 'Self-recorded'. You can change a student's attendance status at this point if required
          Remarks showing self recorded attendance


        QR code scanner for mobile devices 

        • iOS - iPhone and iPad devices running iOS 11 or newer has QR code recognition built into the camera app. More information at Scan a QR code with your iPhone, iPad, or iPod touch. For older versions of iOS, search the app store using keywords such as 'QR code' to find free QR code scanners.
        • Android - The Google Lens app supports scanning of QR codes. Download it from the Google Play store.


        Sessions with automatic marking
        For sessions where Automatic marking has been set to Yes, students will be automatically marked depending on their first access to the topic. To view attendance:

        1. Select the Sessions tab
          Sessions tab

        2. The list displays sessions in the current week by default. To see all sessions, click the All button
          See all sessions

        3. Click the green icon next to the session to view the attendance
          View attendance

        4. In this case, the remarks contain the text 'system auto recorded'. You can change a student's attendance status at this point if required
          View attendance list for sessions set up for automatic marking

        Attendance - troubleshooting

        1. Plan   2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support  

        Questions/problems


        I've marked attendance incorrectly for the wrong session

        Once attendance has been marked, unfortunately it is not possible to undo it. You could either:



        BLOCKS

        Blocks – add a Clock block

        1. Plan  |  2. Build  ||  Support 

        The Clock block displays the time in both Adelaide and the student's location elsewhere in the world. It helps students determine how times referred to in FLO relate to their local time.


        The Clock block is a handy resource for enrolled students from different time zones (overseas or interstate). This feature is particularly relevant if the topic is fully online, if students will be interstate or overseas, and can be helpful for time-dependent activities such as Collaborate, quizzes and assignments.

        How it works: when a student accesses your FLO site from a computer or device in another time zone, in the Clock block they will see the time according to the FLO server in Adelaide and their local time, according to the device/computer used to access FLO. 
        The clock block.

        Whilst the Clock block provides a useful visual help for students to understand time zone differences in their topics, it is important to provide clear guidance to students on why you have added the Clock block to your topic site and how you expect students to use it.

        Important Clock block tips

        • The Clock block is a visual guide and like many online tools, accuracy may depend on the functionality of the user's browser and security settings.
        • The Clock block will show the current time for the student, based on their local computer time settings.
        • If a student changes their computer time zone, or the computer time is incorrect on the computer they use to access FLO, this could make the Clock block inaccurate.
        • If a student changes their time zone settings in their FLO profile settings, the Clock block time will not reflect this change.

        The Clock block displays the time as 12-hour by default. We do not recommend changing this setting to 24-hour because students see the time displayed in 12-hour format in FLO. If you are using the Clock block for international students, you may want to edit the Clock block setting Show day name to Yes.

        To add the Clock block in your FLO site:

        1. In your topic Turn editing on

        2. Open the Block menu in the top-right of the topic's home page.

        3. Locate the Add a block menu (usually on the right-hand side) and select Clock

          Select 'Clock' from the drop-down menu

        4. The newly created Clock block will display two clocks; Server time and your time

          Clock block

        5. To reposition the block, hover over the move icon The move icon is a cross with four arrowheads.then click and drag. We recommend positioning it under the 'Topic links' block (the top block), so it is readily visible each time students go to your topic.

        Blocks - main entry

        Blocks are a navigational tool in your topic and can provide quick links/access points for students.

        1. Plan  |  2. Build  ||  Support 

        Blocks appear in the Topic Blocks menu in the top right corner of each FLO site. 'Topic Links' is a standard block, with links to topic information, grades, SETs etc. Different kinds of blocks can be added (eg Activities, Teaching team, Upcoming events), or you can add an HTML block and use it to feature the textbook/s or for some other topic-related purpose.  


        Good practice guides and tip sheets

        Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to teaching-related resources are provided below. 

        Facilitating Student-Teacher interaction in FLO


        1. Plan

        Some blocks are standard in topics, as part of the college template or starter site. Others you will need to add yourself. You can also move blocks up/down to emphasise important ones.

        The Activities block is particularly useful if you have lots of activities and resources in your topic, as it is a navigational tool for students.

        Types of blocks
        Block name Description
        Activities Lists all activities used in the topic, with links to show all activities of each type
        Attendance Provides a link to the attendance register. Requires the Attendance activity
        Comments Allows students to post comments on the page. Comments will be visible to all users in the topic
        Completion progress The Completion Progress is a time-management tool for students. It visually shows what activities/resources a student is supposed to interact within a course. It is colour-coded so students can quickly see what they have and have not completed/viewed.
        Engagement analytics Moodle Engagement Analytics allows you to easily track student engagement on Moodle against three different indicators of progress. The analytics examines how much students are engaging in: Forum activity. Login frequency.
        Feedback Provides a link to provide feedback. Requires the Feedback activity
        HTML Allows you to enter custom text, links and images
        Inactive user alert
        The Inactive users alert block allows instructors to create alerts per course to determine if students have not accessed the course or important activities by specific dates
        Lecture recordings Provides a link to the lecture management interface (QStream)
        Logged in user Shows the current logged in user (you)
        Messages Links to the Messages tool
        Module links Provides a table of contents of modules in the topic
        People Links to the Participants tool
        Quiz results Shows results from quizzes in the topic
        Random glossary entry Shows a random glossary entry. Requires the Glossary tool
        Recent activity Shows the most recent activity in the topic
        Remote RSS feed Allows you to import RSS feeds from external websites
        Search forums Provides a tool to search all forums in the topic
        Self completion Displays progress on self completion in the topic
        Timeline  Shows students upcoming due dates
        Upcoming events Shows calendar events for the next 7 days


        2. Build

        Add blocks to your topic
        1. In your topic, click Turn editing on
          turn editing on button
        2. Locate the Add a block menu (usually on the right-hand side)
          add a block menu
        3. Select the type of block you wish to add


        Add a teaching team block

        The teaching team block lists the names, photos and optionally contact details of the teaching team. Your block is included in the FLO sites so you will not have to create it yourself unless it has been deleted. 

        Note: To add/alter your profile picture displayed in the Welcome block, see how do I upload a profile photo.

        1. In your topic, click the Turn editing on button

        2. Open the Topic blocks menu

        3. Locate the Add a block dropdown menu (usually on the right-hand side) and select Topic welcome
          select topic welcome from the add a block menu
        4. When the new block appears, click the cog icon to configure the block (see more information below)


        5. In block title, add the text 'Teaching team'

        6. In Roles to display, tick 'topic coordinator', 'teacher' and 'tutor'.

        7. To show more contact methods change the Contact methods to display options.

        8. In Course welcome text

          If your topic uses the starter site, enter a space into the text box. If you want to introduce yourself to students, use a welcome video instead

          If your topic is not yet using the starter site, you can add some introductory text for students here. Try to keep the text short – if you have a lot of content, consider using a welcome video or page resource instead.

        9. When you have finished configuring the block, click Save changes

        Change your user image (via the Topic welcome block)
        1. If you have previously uploaded a profile image, it will automatically display in the welcome block. To add or change your user image, click the edit your profile here link in the block
          follow the 'edit your profile here' link 
        2. Upload your user image clicking the Add button or by dragging and dropping the file into the area indicated
          upload your image
          display of a newly added image

        3. Click Update profile

        4. Your chosen image will now appear in the Welcome block, in addition to many other locations in FLO (eg forum posts)
          a welcome block complete with user image

          Training and support

          Troubleshooting

        Training/Support

        Contact your local eLearning support teams

        No known issues with this tool

        Blocks - timeline block

        1. Plan  |   2. Build   ||  Support

        The Timeline block on the My FLO homepage shows students the upcoming due dates of the most common FLO activities for the topics they are enrolled in. Students can also use the timeline to jump into activities in FLO sites.

        Staff will see activities that have specific dates for them, for example, when a 'remind me to grade by' date is set for an assignment.

        The timeline can be sorted in either date or topic order and can show dates between 7 days and 6 months ahead.


        For the most common activities in your topics (e.g. assignments, quizzes, feedback, forums, etc) the block will show students the due date you have set in the activity's settings. Some activities (e.g. self and peer assessment, chat) also have additional options and settings for displaying dates in the timeline.

        When using topic completion, any Expect completed on dates will also show in a student's timeline:

        • This can be used to add due dates to the timeline (in addition to its intended purpose) when the activity does not have one
        • If an activity does have a due date, students will get two sets of dates.

        Calendar - main entry

        The Calendar is a centralised place where all dates and events are recorded and collected. You can add events to the Calendar as part of an active teaching approach. Students can also add events (eg group meetings) in the Calendar and personalise their student view.

        1. Plan  |  2. Build ||  Support 

        The Calendar helps students keep track of events within the topic (including assignment due dates) and take responsibility for their learning. They can also export the Calendar into their personal calendar (eg Microsoft Outlook, Google Calendar) for better access.

        The calendar is enabled in all topics by default, but you are encouraged to add the upcoming events block, which shows students a streamlined view of upcoming dates.


        1. Plan

        Think about how your students might use the calendar tool to help them successfully engage with your topic, and promote it to them in your introduction/orientation to the FLO site.


        2. Build

        Add key dates to the calendar (new event)

        Most assessment dates will automatically go in the Calendar (cut off dates being the exception) but you can also manually add key dates (students can also add dates.)

        1. Open the Calendar from the navigation menu (within a topic, the calendar link is below the topic’s links so you will need to scroll down the list).

          The calendar as it appears in the navigation menu. In this picture, it is marked with a red border.

        2. Click on either the date of the booking or the New event button.

        3. Specify the Event title

        4. Choose the Date and time of the event

        5. Specify the type of event.
          1. If Topic, the entry will be shown to the entire class.
          2. If User, it will be private to you only
          3. If Group, it will be visible to only the group you choose

        6. To add an end date, description or set it as a repeating event, click on the Show more link

        7. Click the Save button
        Export the calendar to Outlook (or another calendar)

        You can import events in your FLO site into your Outlook calendar (or another calendar). This may help you manage the topic/events. There are two steps in this process: in FLO and in your calendar in Outlook.

        Note: External calendar programs such as Outlook may only sync to calendars periodically, so the calendar may not update instantly. Outlook will sync every three hours.

        In FLO

        1. Open the calendar from the Navigation menu.

          The calendar in the navigation menu. In this image it is marked with a red border

        2. Click on the Export calendar button underneath the calendar.

        3. Choose which events and the time frame you wish to export. For the most information, select ‘all events’ and ‘custom range’.

          The export calendar screen. The options suggested above are marked with red borders

        4. Click on the Get calendar URL button. Copy the Calendar URL that will appear underneath the button.

        5. You can now import the calendar. The steps from this point vary depending on what website/app you use.

        In Microsoft Outlook

        1. Open Outlook on your computer and select Add Calendar > From Internet from the Calendar tab


        2. Paste the Calendar URL you copied in the indicated space and click on the OK button

        3. Click Yes when asked to receive updates from the Calendar

          A picture of the box that appears asking you to receive updates from the calendar

        Other Calendars

        View the help pages for the website or app you are using to find out how to add the calendar URL.


          Training and support

          Troubleshooting

        Support

        Contact you local eLearning support team

        No known issues with this tool


        BLOG

        Blog - main entry

        Blogs are a specific type of social networking tool which is presented as a website with regular entries including commentary, descriptions and links to digital resources such as videos and images.  Using the blog activity in a topic ideally consists of 5 stages.

        1. Plan  |  2. Build  |   3. Administer  |  4. Review  ||  Support 
        blog icon

        The blog tool in FLO (OU blog) is intuitive for users (there is a 'New blog post' prompt and the user can use the HTML editor to add/edit their post entry). Blogs are usually organised as a chronological series of postings created by the author/s of the blog (the student/s). 

        You may want to prompt students what to blog about (this might be assessment information), either in the introduction or somewhere else in the FLO site depending on the blog's purpose. A blog can be used for formative assessment (eg reflections) or summative assessment (eg a final account of their learning).

        Good practice guides and tip sheets

        Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to blog-related resources are provided below. 

        Inspirational and engaged teachingProviding constructive feedback in FLO | Communication, interaction and collaboration tools in FLO | Providing students with comprehensive assessment information and support in FLO

         


        1. Plan

        What is the purpose of the blog – what do you want students to do using this tool? 

        • Do you want the blog to be private (separate individual blog) or public (visible individual blog, or blog together)? 
        • Is the blog a task that students will do iteratively during the semester, or will it fall within a set timeframe
        These are some of the questions to ask before you set up the tool. As a teacher, you can view participation in the blog and grade it.



        2. Build

        Once you have determined your blog's purpose, you can set it up. 

        1. Click Turn editing on button



        2. Click Add an activity or resource to open the Activity Chooser


        3. Click the OU blog icon

        4. You will be taken to the Adding a new OU blog screen where you can set the parameters of your blog.

        5. Give the blog a Name and Introduction.

        6. If desired, use the Individual blogs drop-down menu to select individual blogs. If individual blogs are not required, leave this menu at the default no (blog together or in groups)
          Individual blog options

        7. Click the Save and display button
          Timeline block: The Blog tool does not show to students in the Timeline block.



        3. Administer

        To administer the blog you can view how users are participating, as well as set up a grade for the blog.


        View the participation of a user
        1. Click into the module from the topic homepage

        2. Click Participation by user
          Click participation by user
        3. To limit participation by date, click enable and select dates.  Click Update.
          click to enable dates

        4. Results will display below.  
          Click Details beside user name to view that user's posts and comments.
          Click for details
        5. Use tabs to toggle view between posts and comments
          view posts
          view comments


          Grade a blog activity

          1. Open the blog and click on the Click Participation by user button
            participation by user button

          2. Select a grade from the drop-down menu in one of the following two locations

            In the display, all users view, select a grade for each student from the drop-down menu. Click Save changes
            select grade from drop-down menu

            OR

            Click on the details link beside the user name.  Select the User grade tab, select grade then click Save changes
            select the user grade tab

          4. Review

          Having used the blog activity in your topic, you can now ask these questions:

          • Was it an effective activity (did it achieve what you wanted it to?)
          • Did students benefit from using the blog?
          • Did students give you feedback about blog use (eg using the feedback activity)? Did they have problems with it?
          The answers to these and other questions may help you refine the activity in the next iteration of your topic, or you may decide to use another tool.

            Training and support

            Troubleshooting

          Training/Support

          Contact your local eLearning support team

          No known issues with this tool

          CALENDAR

          Blocks - timeline block

          1. Plan  |   2. Build   ||  Support

          The Timeline block on the My FLO homepage shows students the upcoming due dates of the most common FLO activities for the topics they are enrolled in. Students can also use the timeline to jump into activities in FLO sites.

          Staff will see activities that have specific dates for them, for example, when a 'remind me to grade by' date is set for an assignment.

          The timeline can be sorted in either date or topic order and can show dates between 7 days and 6 months ahead.


          For the most common activities in your topics (e.g. assignments, quizzes, feedback, forums, etc) the block will show students the due date you have set in the activity's settings. Some activities (e.g. self and peer assessment, chat) also have additional options and settings for displaying dates in the timeline.

          When using topic completion, any Expect completed on dates will also show in a student's timeline:

          • This can be used to add due dates to the timeline (in addition to its intended purpose) when the activity does not have one
          • If an activity does have a due date, students will get two sets of dates.

          Calendar - main entry

          The Calendar is a centralised place where all dates and events are recorded and collected. You can add events to the Calendar as part of an active teaching approach. Students can also add events (eg group meetings) in the Calendar and personalise their student view.

          1. Plan  |  2. Build ||  Support 

          The Calendar helps students keep track of events within the topic (including assignment due dates) and take responsibility for their learning. They can also export the Calendar into their personal calendar (eg Microsoft Outlook, Google Calendar) for better access.

          The calendar is enabled in all topics by default, but you are encouraged to add the upcoming events block, which shows students a streamlined view of upcoming dates.


          1. Plan

          Think about how your students might use the calendar tool to help them successfully engage with your topic, and promote it to them in your introduction/orientation to the FLO site.


          2. Build

          Add key dates to the calendar (new event)

          Most assessment dates will automatically go in the Calendar (cut off dates being the exception) but you can also manually add key dates (students can also add dates.)

          1. Open the Calendar from the navigation menu (within a topic, the calendar link is below the topic’s links so you will need to scroll down the list).

            The calendar as it appears in the navigation menu. In this picture, it is marked with a red border.

          2. Click on either the date of the booking or the New event button.

          3. Specify the Event title

          4. Choose the Date and time of the event

          5. Specify the type of event.
            1. If Topic, the entry will be shown to the entire class.
            2. If User, it will be private to you only
            3. If Group, it will be visible to only the group you choose

          6. To add an end date, description or set it as a repeating event, click on the Show more link

          7. Click the Save button
          Export the calendar to Outlook (or another calendar)

          You can import events in your FLO site into your Outlook calendar (or another calendar). This may help you manage the topic/events. There are two steps in this process: in FLO and in your calendar in Outlook.

          Note: External calendar programs such as Outlook may only sync to calendars periodically, so the calendar may not update instantly. Outlook will sync every three hours.

          In FLO

          1. Open the calendar from the Navigation menu.

            The calendar in the navigation menu. In this image it is marked with a red border

          2. Click on the Export calendar button underneath the calendar.

          3. Choose which events and the time frame you wish to export. For the most information, select ‘all events’ and ‘custom range’.

            The export calendar screen. The options suggested above are marked with red borders

          4. Click on the Get calendar URL button. Copy the Calendar URL that will appear underneath the button.

          5. You can now import the calendar. The steps from this point vary depending on what website/app you use.

          In Microsoft Outlook

          1. Open Outlook on your computer and select Add Calendar > From Internet from the Calendar tab


          2. Paste the Calendar URL you copied in the indicated space and click on the OK button

          3. Click Yes when asked to receive updates from the Calendar

            A picture of the box that appears asking you to receive updates from the calendar

          Other Calendars

          View the help pages for the website or app you are using to find out how to add the calendar URL.


            Training and support

            Troubleshooting

          Support

          Contact you local eLearning support team

          No known issues with this tool


          CHAT

          Chat - main entry

          1. Plan  |  2. Build   | 3. Test  |  4. Administer   | 5. Review  ||   Support
          chat iconChat is a communication tool that enables participants to have text-based, real-time synchronous discussions. Chat enhances social presence in a topic, particularly for students who are external. If between student and teacher, chat enables active teaching and feedback.

          Chats are especially useful when the group chatting is not able to meet face-to-face, such as:

          • regular meetings of students participating in online topics so they can share experiences with others in the same topic but in a different location
          • a student temporarily unable to attend in person chatting with their teacher to catch up with work
          • students on work experience discussing their experiences with each other and their teacher
          • a question and answer session with an invited speaker in a different location
          • sessions to help students prepare for tests or exams where the teacher, or other students, pose sample questions.

          Good practice guides and tip sheets

          Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to chat-related resources are provided below. 

          Inspirational and engaged teaching | Engaging students in a synchronous session | Communication, interaction and collaboration tools in FLO | Facilitating Student-Teacher interaction in FLO 


          1. Plan

          For considerations and questions, you might ask when planning/designing


          2. Build

          Create a chat room

          The chat activity provides a real-time text chat interface for users in the topic.

          1. In your topic, click the Turn editing on button

              turn editing on icon

          2. In the week/module where you would like the chat to appear, click Add an activity or resource

             Add an activity or resource
          3. Select Chat chat icon , then press Add 

          4. Add a Name and Description for your chat
            adding a new chat - name and description

          5. If you want to set a particular date/time for the chat session, open the Chat sessions section and set the Repeat/publish session times.
            Timeline block: 'Repeat/publish session times' will show to students in the Timeline block.

          6. Click Save and display
            save and display button


          3. Test

          Once you have set up the Chat activity, ask your local eLearning support team to check it for you (especially if this is the first time you have set up this activity). It is best to amend mistakes before students have access to the chat.

          • dates (has been rolled over from a previous year?)
          • availability (is it available to students?)
          • groups/grouping
          • restrict access (does it need to be restricted to a certain cohort of students?)


          4. Administer

          Users have the option of accessing the chat tool via an accessible interface. Users with visual impairments should use the accessible version.

          use more accessible interface link


          5. Review

          How did your chat activity go? Would you set up the activity differently next time around? Talk to colleagues and/or your local eLearning support team to get ideas for improvement.


            Training and support

            Troubleshooting

          Support

          eLearning support teams

          You may have one of the following issues:

          • See the Administer section for issues with vision-impaired students

          CHOICE

          Choice (poll/survey) - build a choice activity

          1. Plan  |  2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support  

          choice iconThe choice (poll/survey) activity is a way of engaging with students in your topic, and applying a just-in-time or responsive approach to your teaching. It is an example of active teaching and feedback. Using the choice activity or a similar tool in a lecture adds interactivity.

          The choice tool enables a teacher to ask a single question and offer a selection of possible responses. 

          In this guide, find out how to:


          Create a choice activity

          1. In your topic, clickturn editing on to turn editing on
          2. In the week/module where you want to create the activity, click
            activity add
          3. Select Choice
            choice option 
          4. Give the choice a Name and Description
            name and description

          5. Under Options, enter the different options students can select.
            options
          6. If you need more spaces, click
            add three fields

          7. Under Availability, select when you want to allow the responses from and until

            Timeline block: 'Allow responses until' will show to students in the Timeline block.

          8. Under Results, select if/when results are displayed to students. Note that students only see aggregated results, they do not see who selected which option.


            Students will be told when they submit give an answer if/how their answers will be seen by others.

          9. Click
            save and display

          View the results of a choice activity

          1. In the choice activity, click on View X responses
            view 3 responses
          2. This will show votes for each option.


          Make a selection on behalf of a student

          As a teacher you can now make a selection on behalf of a student.

          1. In the choice activity, click on View X responses
          2. Select the student
          3. In the Choose an action drop down list select a preference

          Choice (poll/survey) - main entry

          Whether you are starting from scratch or working with a choice poll already created, using the choice activity in a topic ideally consists of 5 stages, in a looped process.

          1. Plan  |  2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support 

          choice iconThe choice (poll/survey) activity is a way of engaging with students in your topic, and applying a just-in-time or responsive approach to your teaching. It is an example of active teaching and feedback. Using the choice activity or a similar tool in a lecture adds interactivity. The Active Quiz has a greater level of interactivity.

          The choice tool enables a teacher to ask a single question and offer a selection of possible responses. Choice results may be published after students have answered, after a certain date, or not at all. Results may be published with student names or anonymously. The choice can not be graded (for a gradeable alternative, check out the Active quiz). 

          Good practice guides and tip sheets

          Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to teaching-related resources are provided below. 

          Facilitating Student-Teacher interaction in FLO


          1. Plan

          Creating a choice activity requires you to know what you are going to ask your students. Do you have more than one question? How many options/responses are you going to offer? Is the activity going to be anonymous?

          A choice activity may be used:

          • as a quick poll to stimulate thinking about a module
          • to quickly test students' understanding (e.g. in a lecture/workshop)
          • to facilitate student decision-making (e.g. allowing students to vote on a direction for the topic)

          2. Build

          Creating a choice poll can be completed once you have the question and answers/options created.

            1. Create a choice activity
            2. View the results of a choice activity

            3. Test

            • The first time you use the Choice activity, it recommended to do so with a small group of students.
            • Preview the choice activity in FLO (Profile >Switch role to> Student)


            4. Administer

            • Be sure to check your responses and acknowledge the results  
            • Share the results with your students - either automatically through the Choice tool or afterwards using a visualisation tool, like a word cloud or pie chart

            5. Review

            Before using the same choice activity, consider reviewing your activities prior to use.

            • View the choice as a student - switch your role and vote
            • Evaluate the purpose of the choice activity - what does it add for your students? When is it best utilised?

              Training and support

              Troubleshooting

            Training

            None available

            Support

            eLearning support teams

            You may have one of the following issues:

            Choice (poll/survey) - troubleshooting

            1. Plan   2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support  

            Questions/problems


            My students cannot see the results of my choice activity

            In the settings for the choice activity, under the Results heading, make sure the option is selected for students to view results either all the time after they have made a selection or after the activity is closed.

            Select edit settings in the choice administraion block

            select publish results


            Engaging content - polling

            Students provide responses to questions or surveys. Polling can be synchronous or asynchronous. Synchronous or real-time polling in class allows you to display and analyse the results immediately. Asynchronous polling can be used prior to a teaching session where you collect and analyse results to inform delivery of your class.

            Good practice guides and tip sheets

            Good practice guides and tip sheets have been developed to support quality in both curriculum design and teaching practice. Good practice guides provide a pedagogical overview and tip sheets provide you with practical strategies and ideas for implementation. Links to polling-related resources are provided below. 

            Design principles for creating engaging digital contentSourcing and creating digital content






            Active Quiz icon

            FLO Active Quiz

            Active Quiz is designed for in-class quizzes. The quiz uses questions from the question bank, questions can be timed/not timed, grades are reported back to the Gradebook. You can view student responses in real time to offer in-class discussion about the results. Students can use any device. Group quizzing is supported.

            Good for

            • Delivery of time-boxed questions (synchronous)
            • Multiple poll questions in one session where the availability of each question is controlled by the teacher
            • Use in-class to check understanding of materials during presentations to allow for clarification
            • Use in-class to explore class views on issues for discussion

            Useful features

            • Active quiz is a synchronous (real-time) timed quiz
            • Multiple choice (MCQ) and True-False questions will generate a dynamic histogram of answers, making them good for polling
            • Functions in group mode
            Cautions

            • In a live classroom setting, be careful what your screen is displaying – questions other than MCQ and T/F will display identified student answers
            Tips

            • Create a QR code of the Active quiz URL. Insert into your lecture presentation to make it quick and easy for students to access
            • Advise students in advance to have a suitable device. Have students log into FLO at the beginning of the class
            Help resources





            Choice iconFLO Choice

            The Choice activity allows you to ask a question and set up radio buttons which learners can click to make a selection from a number of possible responses. They can choose one or more options, and they can update their selection if you allow them. Choices can be useful as a quick poll to stimulate thinking about a topic, to allow the class to vote on a direction for the course, or to gauge progress.

            Good for

            • Asynchronous use (eg asking a question pre-class to explore class views on issues for discussion)
            • Single in-class question where time-boxing of answer is less important
            • Use at beginning of class before presentation commences
            • Use at end of class to determine comprehension

            Useful features

            • Designed as a single question asynchronous (not real time, students working on it individually at own pace/time) polling activity
            • Can be used in a live setting (synchronous/real time)
            • Can display a histogram of responses
            • Results can be exported
            • Can be run in group mode
            Limitations

            • Teacher will need to refresh their screen to display the choice results
            • Limited layout and styling control
            • Only one question per choice activity
            Tips

            • Generate a QR code form the choice URL. Add to lecture slide to take students directly to the poll
            • Advise students in advance to have a suitable device. Have students log into FLO at the beginning of the class
            Help resources

             






            Feedback iconFLO Feedback

            The Feedback activity allows you to create and conduct surveys to collect feedback. Responses can be anonymous. There are a number of question types including MCQ, True/False and free text.
            Good for

            • Asking multiple questions, including free text
            • Asking the class what material they would like further clarification on in tutorial or revision sessions

            Useful features

            • Can deliver more than one question
            • Designed for surveying, responses can be anonymous
            • Can be used as a live activity in class
            • Results of some question types can be displayed as a histogram
            Limitations

            • Teacher needs to refresh the results page to see incoming responses
            • Limited layout and styling control
            Tips

            • Create a QR code from the feedback activity's URL. Place the QR code into a lecture slide to make it efficient for students to get to the activity on a mobile device
            • Advise students in advance to have a suitable device. Have students log into FLO at the beginning of the class
            Help resources

            COLLABORATE

            Collaborate - administration guide

            Collaborate is a live, collaborative space that provides the ability to chat, screen-share, share audio and video, poll students, collaborate using a virtual whiteboard or group participants into small 'break-out' spaces. Using the Collaborate activity in a topic ideally consists of the following 5 stages.

            1. Plan  |  2. Build  |  3. Test  |  4. Administer  |  5. Review  ||  Support 

            Collaborate icon

            When running your Collaborate sessions there are a range of functions available for you to use.

            Disabled features

            To help increase the stability of the system and increase performance, the following features are temporarily disabled by the vendor:

            • Timer (a countdown timer)
            • Chat typing indicator (a visual indicator that someone is typing. Chat is otherwise functional.)
            • The number of videos showing at any one time in some browsers has been reduced from 4 to 2



            Use an introductory PowerPoint slide

            An introductory PowerPoint slide for Collaborate can be placed as a starting slide to help students get started and troubleshoot common technical issues.



            Record the session

            Any Collaborate session can be recorded for playback at a later date. If enabled, participants and moderators are also able to download the recording (subject to the settings being changed) for offline viewing (or reuse in a subsequent year). Session recordings record all collaboration, sharing, chat messages, voice and video.

            If showing a video/other material during the recording, you may want to stop it temporarily to avoid breaching copyright. If in doubt, check with the Library (Service One > Education > Copyright for my teaching material).

            recordings

            For instructions on how to record a session, access the Record Sessions support material.

            Recordings are accessed through the Collaborate link within your FLO topic and are processed shortly after the recording session has finished. The processing time varies depending on the length of the recording, but it is typically under 30 minutes.

            For more information on accessing or downloading a recording, access the recording support materials



            Present content during a session

            Methods of sharing content with your participants:

            • Share files - recommended for best overall experience for users on low bandwidth. Can share PowerPoint (each slide is optimised during upload), PDF files, images (gif, jpeg, png)
            • Share application - share your desktop or a software application
            • Share camera - share more than one camera at a time, e.g. a document camera or a camera pointed at an experiment.
            • Share audio and video - use Chrome browser to share audio and video streams and files.

            Notes:

            1. Before sharing audio and video, it is important to consider both copyright implication and internet connection bandwidth. Copyright information can be found on Copyright for teachers page. If in doubt, check with the Library (Service One > Education > Copyright for my teaching material).

            2. Users with limited bandwidth can experience difficulty in sharing or viewing the content. If planning to show a video, consider sharing the video through FLO instead, for students to watch before / after the class. For more information on how bandwidth affects content sharing, access the Network Connect support material.
            1. PowerPoint presentations can be shared in a collaborate session by either sharing a file or sharing an application. When sharing a file, your presentation is converted to a series of images and hence slides are 'flattened' – animations are removed. Files are also pre-loaded, which generally provides a better experience for people with slower internet connections. Sharing a PowerPoint application will keep animations but will use more bandwidth. Animations in your PowerPoint can be simulated by a series of slides with increasing content for use with the share files method.


            Engagement insights

            The Session Engagement Insights Panel is a companion for moderators that shows with data how the audience is engaging while the session is occurring; opening the space to think on actions that may help keep or improve the energy of a session.



            Manage recordings

            • Re-using Collaborate recordings in my topics

            If you wish to reuse a recording from one topic availability to another, you'll need to download the recording and upload to your My Media and publish to your topic's Media Vault.
            If the recording is not capturing any collaboration or participation, it may be worth considering desktop video recording tools such as the Kaltura desktop recorder or Camtasia.

            • How do I rename my recordings?

            Open the Recording options and select Recording settings. The recording name always begins with the session name. Edits to the name change the text after the backslash (/) only.

            Rename recordings

            • How do I download my recordings?

            You must allow session recording downloads for each session. Open a session's Session Settings and check Allow download recording. Any recordings made in this session can be downloaded.  

            If your once-off session has finished and you have forgotten to allow downloads, you can edit the session settings, change the end date to a few minutes into the future and tick the box that allows downloading. When the session expires, you will be able to download the recording. Please be aware however that students can access the session before the new end time.

            If you have forgotten to allow downloads for your recurring session, there is no way to retroactively allow downloads (to prevent confidential discussions from being disseminated). You can make future sessions downloadable by deleting any upcoming sessions and creating a new set of recurring sessions with the download settings enabled.



            Live captioning

            The below actions need to be done for each individual Collaborate session.

            Captions entered during the live session are included when the session is recorded. If your session had more than one caption track, only the first available one is captured.

            Moderator actions
            1. Open the right panel and select Attendees.
            2. Click the 3 dots next to the Participant name who you are promoting to Captioner
            3. Select Make captioner
              Modorator attendance window
            4. The Captioner will need to accept the function to start. Once accepted a CC will be place in front of their name.
            5. No other action is required after this.
            Closed captioner actions
            1. Login to FLO and navigate to the Topic Collaborate session
            2. Enter session
            3. Make yourself known to the Moderator and what your role is either via voice or chat window. 
            4. Request to be promoted to captioner.
            5. Accept captioner function
              Captioner accept window
            6. The caption window will open at the bottom of the screen.
            7. You can change your name in the caption window if you want. Click your name and type new name eg. Closed captions
              Captioner option window
            8. If you want to see the presenter talk and not the presentation, click the picture-in-picture button (bottom right) to swap your view.
            9. Begin to type captions. Text will auto wrap, or you can press Enter for new lines.
              This will become a scrolling window as more text is added.
            Participant requiring captions
            1. When you enter the room an option to accept/decline captioning will be available. Click Yes.
              Participant colse caption accept screen
            2. Captions will automatically appear at the bottom of the screen. Any captions typed before activating captions will not be viewed but could be viewed later if the session is recorded.



            Add captions or subtitles

            Captions and subtitles make the session more accessible and allow for student diversity.

            You can upload Video Text Tracks (VTT) caption and SubRip Subtitle (SRT) files to add or replace captions in recordings. From Recordings, find the recording you want, open the Recording options menu, and select Add caption source.

            Adding captions or subtitles



            Invite someone from outside your topic

            Use the guest link to invite people from outside of the FLO topic into the Collaborate session.

            guest link




            Join a session via phone

            Please note: You must allow users to join their session using a telephone before attendees can dial-in. This is setting is on by default, but can be disabled.

            If you are having audio difficulties you can use your phone for audio.

            If you are in the Collaborate room, open the session menu and select Use your phone for audio. You will be given a phone number plus a personal PIN. You can still stay in the session to see the presentations and use the chat, but your phone provides the audio. Note: the PIN is unique to you for that session only.

            You can also call into a Collaborate session without joining the session. From your list of sessions, select the name of the session you want to call into. Select the Anonymous dial-in information from the menu. You will see a phone number to call and a PIN to enter to join the session.

            For further instructions, visit Collaborate's official user guide

            The box under 'anonymous dial in' lists the phone number to be called (first line) and the PIN that needs to be entered (second line)

            When you use Anonymous dial-in, your phone is not paired with your account or session avatar. You appear in the session as an anonymous caller to other attendees.

            Anonymous caller

            Tips:

            Time sessions

            You can set a timer for everyone in the session or make it just visible to other moderators. Open the Collaborate panel, select Share Content and start the Timer.
            Timing sessions



            Accessibility and screen readers

            Accessibility in Blackboard Collaborate covers a range of items to make the experience enjoyable for all.
            Collaborate has full screen reader support of all key workflows and Blackboard recommends:
            • Firefox® and JAWS on a Windows®system
            • Safari®and VoiceOver on a Mac®

            For the best Collaborate experience with your screen reader it is advisable to use one of the following browsers:

            • Windows 10 - Firefox with JAWS v17: Provisional
            • Windows 7 - Firefox with JAWS v17: Compatible
            • macOS:
              • Safari with VoiceOver: Certified
              • Firefox with ViceOver: Provisional

            Support for a range of other functions is also included:

            You will also find screen reader support for whiteboard activities and uploaded files, but as a presenter you should avoid 'share application' and use 'file share' instead. The use of file share is also helps to optimise performance for users on low bandwidth.

            Collaborate also supports live closed captioning, if there is someone available to live caption and this is an option for you.