Topic outline

  • FLO current issues and scheduled maintenance

    • Delays in loading the assignment extension request tool

      If a student submits an extension request for a date before an assignment's due date, the tool will take approximately 3-4 minutes to load. A blank screen will show during this time.

      If you are aware of the student who would have submitted the request, ask them to resubmit. If you are not aware of the student, you will have to wait for the page to load.

      If extending the due date for all students, you are advised to review extension requests first.

  • Recently resolved issues

    • Issues switching topic formats in Chrome or Edge

      Version 93 of the Chrome and Edge browsers have a bug that causes FLO to display an error message when you change a topic's format. Depending on your browser this error may say "This page is having a problem" (Microsoft Edge) or "Aw, snap!" (Google Chrome).

      Version 94 of each browser, released in late September, will fix this bug. In the meantime use Firefox or Safari if changing your topic's format.

  • Support contacts