FLO current issues and scheduled maintenance
Scheduled maintenance: Collaborate - Thursday 1 November 2018
Maintenance window: 1:30am to 5:30am Thursday 1 November 2018 (Adelaide time)
Impact: Collaborate users may experience intermittent availability during the maintenance window.
The Collaborate November update will be deployed on the Sydney data centre on 1st November. This update includes:
- You can now upload SRT caption files to recordings. From Recordings, find the recording you want, open the Recording options menu, and select Add caption source.
- You can now see when someone is typing in chat. Monitor chat to see if someone is about to ask a question or make a comment.
Collaborate microphone issues with Firefox 61
We have received reports that Collaborate users using Firefox 61 and above cannot be heard by other session attendees.
If you are using a microphone in your Collaborate session, please use an alternative browser until this issue is resolved.Recently resolved issues
Issue with FLO Groups
An issue was identified with the FLO student data feeds early in the morning of Monday 24 September 2018. Access to FLO (Student Two) groups has now been restored.
The affected groups included all Student Two groups such as tutorials, lectures, workshops etc. Please resume use of FLO groups as normal.
An ALT version of every Student Two group has been created, where you can access content created between 1.30 am Monday 24 Sep and 11pm Thursday 29 Sep (Adelaide time). These ALT groups should only be used to access content, not ongoing learning and teaching activities. See here for more information.Report an issue
If you are experiencing an issue with FLO that is not listed here, please contact us:
Staff: Contact your College FLO support team
Students:
Website: FLO Student Support
Email: flo.student@flinders.edu.au
Internal: 15378
External: 1300 354 633