Online exam invigilation FAQs - the verification process


The FAQS below relate to the verification process for online exams taken with the online invigilation software (RPNow). If the answer to your question or issue isn't included below, please seek advice from your Topic Co-ordinator. 


I don’t have a Flinders Student ID card. What else can I use to verify my identity during the verification process?

An alternative form of photographic identification may be used including a passport, driver’s licence or of proof of age card. 


How do I make sure that the photo of my ID card complies with exam rules? 

Your ID must: 

  • be current
  • include your full name 
  • include and a photograph of you (this will be compared with the user photo you take later in the process)

When you present it to the webcam, make sure it's centred and fully within the frame, that your fingers aren't obscuring any part of the ID, and that the photo and your name are clear and visible.

This guide shows some helpful dos & donts for taking a photo of your ID card.


What should I do to make sure the room I work in meets the room requirements/complies with exam rules? 

The room where you will be completing the exam should be a space where you can work alone and uninterrupted.  You need to refer to the topic exam rules provided by your Topic Co-ordinator for information about what items (if any) are allowed for use in your exam, and make sure you remove any non-permitted items from your room. 

What you can have with you and/or access while in your exam room:  

  • your student ID card (or an alternative form of photographic identification such as a passport, driver’s license or proof of age card), 
  • water in a transparent bottle with the label removed and no writing, logos or pictures on the bottle 
  • food that is not wrapped
  • any other items specifically permitted in the Statement of Assessment Methods, the topic exam rules specified by your Topic Co-ordinator, or as an approved variation, provided these are not enhanced or tampered with in a way that has the potential to provide an additional advantage. Permitted items may include, but are not limited to: books, including dictionaries; calculators; notes or other documents; paper; pencil cases and writing materials; other web pages or online resources.. If these items have been allowed, you may be instructed to verify them via the webcam at some point in your exam. 

What you cannot have with you and/or access while in your exam room:

  • other people 
  • anything which contains, or conveys, or is capable of conveying information concerning or otherwise having reference to the subject matter under examination other than where such items are approved/permitted in the Statement of Assessment Methods, topic exam rules as specified by the Topic Co-ordinator, or as an approved variation.
    Examples of non-permitted items include, but are not limited to:
    • mobile phones, smartwatches, mp3 players, PDAs, laptops, and any electronic devices other than those that will be used to take the exam 
    • headsets and earphones 
    • other web pages 
    • communication software such as Skype 
    • printed or visual materials of any kind on the walls, ceiling or floor, or on surfaces within reach or view of your workspace 
    • and unless specifically permitted in your topic's specific examination rules or as an approved variation, you should not have with you nor access during the exam: books, including dictionaries; calculators; notes or other documents; paper; pencil cases and writing materials; other web pages or online resources.

In preparation for taking your exam, you should remove materials from the walls, clear your desk space of anything besides permitted items, and remove non-permitted materials from within reach and view of your workspace. Your invigilator will review your exam session, and any attempt to view or use non-permitted items in the exam room will be flagged as a failure to comply with exam rules.  


How do I make sure my room scan complies with the rules?

When you take your room scan, the best method is to pick up your standalone webcam or laptop. Aim it away from you and slowly pan around your entire room and workspace. 
 You need to show:

  • all walls in the room
  • your desktop/tabletop, including any materials that have been permitted for use in your exam, 
  • the floor underneath your desk/table
  • if you're using a fixed computer workstation, not a laptop, make sure to show your computer monitor. 
The help video includes a section on properly completing a room scan (skip to 4m 14s).

If you can't move your webcam, you need to use a mirror to complete the room scan, as explained below. 


I can't move my webcam. How can I scan my room?

Room scans are straightforward if you’re using a laptop with an inbuilt webcam, or a separate/standalone webcam. Just pick your device up, aim it away from you and scan the room. Standalone plugin webcams are available in most computer stores, office supply stores, and some department stores, with basic models costing from around $40.

But, if your webcam is fixed (e.g inbuilt into the monitor), or you are unable to move your camera to scan your workspace, the recommendation is to use a mirror. If you need to use a mirror you must:

  • Show both sides of the mirror
  • Pan and tilt the mirror so it reflects everything in the room around you, including the walls, your desktop and if possible, the floor.
  • Check the room scan preview carefully and re-do it if you haven’t shown your room and workspace clearly

You should practice this plenty before your real exam to make sure you’re able to perform a room scan properly.


If I finish the verification process and have time left before the exam starts, can I leave the room, or use the time for revision?  

No. Once you’ve completed the verification process, the exam invigilation session is in progress and therefore you are under exam conditions.  You cannot leave the room or use the extra time for revision. 


Last modified: Wednesday, 20 March 2019, 5:07 PM