I'm not receiving forum posts to my email

You may not be subscribed to the forums

You will need to subscribe to forums before you receive new posts in your email. (Note: everyone in the topic is subscribed to the Announcements forum by default.)

  1. Click on your profile picture/name

  2. Click Preferences 

    preferences

  3. In the User account area select Forum Preferences

    forum preferences

  4. In the Forum auto-subscribe section select Yes: when I post, subscribe me to that forum discussion

    forum subscribe
  5.  Click  


You may not have your forum tracking set properly

When you are notified of a forum post, you can choose whether this should mark the post as read for the purpose of forum tracking. 

  1. Click on your profile picture/name

  2. Click Preferences 

    preferences

  3. In the Forum Tracking drop down list select Yes: highlight new post for me 

  4. In the When sending forum post notifications drop down list select Do not mark the post as read - this will ensure when you receiving notifications posts are not marked as 'read'



  5. Click 

You may be receiving daily digests

By default, users receive forum posts compiled into a single email sent daily, usually overnight. (The exception is Announcement posts, which are sent out within 30 minutes.)

You can change your notification settings to receive individual emails by doing the following:

  1. Click on your profile picture/name

  2. Click Preferences
    administration block, select my profile settings then 'edit profile'
  3. In Forum preferences section, change Email digest type to No digest (single email per forum post)

    forum email

  4. Click 

Your forum notifications may be disabled

You can choose to turn off forum notifications. To turn them back on:

  1. Click on your profile picture/name

  2. Click Preferrences

    In the administration block, select my profile settings then 'notifications'
  3. In the User account area select Notifications
    notifications
  4. Under the heading Forum, make sure the Email boxes are selected

    Under the heading'forum', make sure the email boxes are selected
  5. Click 

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